Our Awards


Original Canopy Tour best nature activity

TripAdvisor’s #1 Nature Activity in the World – 2021

TripAdvisor is a review site that is internationally recognised. Over our 9 years of operating, we have collected nearly 5,500 reviews of which 97% are 5 stars. Annually they announce the best tourism activities in the world based on a variety of metrics that are consistent from year to year. Over the last 2 years, we’ve been named one of the Top 10 Activities in the South Pacific. In 2021 we have exceeded expectations and received two remarkable awards. The Original Canopy Tour has been named the #1 Nature Activity in the World. The Ultimate Canopy Tour has been named the 11th Best Experience in the World Overall.

These awards are once-in-a-lifetime accolades – a collection of millions of interactions with our guests and the community. From a couple of guys with a small budget, plenty of sweat and passion, and a vision of delivering the most engaging zip line in the world… This dream has been realised and given the ultimate form of recognition from TripAdvisor as number one in the world.

Click here to read more about our award-winning Original Canopy Tour.

100% Pure New Zealand Experience Award – 2019 & 2021

Rotorua Canopy Tours was among the seven winners of the inaugural 100% Pure New Zealand Experience Awards held by Qualmark. The winners were selected from 41 finalists, with over 100 original entries received from Qualmark Gold accredited operators. 

Rotorua Canopy Tours received the award by demonstrating excellence in manaakitanga (hospitality) and tiaki (duty of care for people and place). Read more here

South pacific top 10 experience

Trip Advisor’s ‘Top 10 South Pacific’ – 2019 & 2020

In 2020 Rotorua Canopy Tours was named in Trip Advisors ‘Top 10 South Pacific’ list for the Original Canopy Tour for the second year running. After receiving over 1700 fantastic reviews it was clear that Rotorua Canopy Tours was a traveller favourite. Click here to read more.

Tourism Export Council Winner

Tourism Export Council Operator of the Year Award – 2017

Judged by our peers in the industry, based on innovation, marketing, business operation, communications, accessibility and industry relationships. Click here to read more

Rotorua Canopy Tours New Zealand

Air New Zealand Supreme Tourism Award – 2016

Rotorua Canopy Tours took out the tourism industry’s top prize at Air New Zealand Tourism Awards –  the Air New Zealand Supreme Tourism Award at a glitzy black tie event in Auckland attended by the Prime Minister John Key. Read more here

Tourism Award Winner Visitor Experience

Air New Zealand Visitor Experience Award – 2016

The judges said, “at the heart of Rotorua Canopy Tours’ success is an exceptional visitor experience that has raised the bar of personalisation, authenticity, and fun, attracting a premium price tag. Read more here

Tourism Award Winner Enviromental

Air New Zealand Environmental Tourism Award​ – 2016

Conservation is a big part of Rotorua Canopy Tours, and being recognised with the Environmental Tourism Award for our efforts was a great feeling! Click here to read more about our conservation programme. Read more here

Westpac Award Winner

Westpac Rotorua Business of the Year​ – 2016

The accolades kept coming in 2016, Rotorua Canopy Tours scooped up the top prize, the Business of the Year Award, at the Westpac Rotorua Business Excellence Awards 2016.Read more here

Westpac Award Winner

Westpac Rotorua Attractions Business Award​ – 2016

The judges said “Canopy Tours did a fantastic job of celebrating and promoting all that was wonderful about Rotorua and the region – its beautiful natural environment and opportunities for adventure.”. Read more here

Westpac Award Winner

Westpac Rotorua Excellence in Sustainable Practices Award​ – 2016

Rotorua Canopy Tours received the Excellence in Sustainable Practices Award for its positive impact on the community and the environment. The judges there said “they couldn’t fault the company’s dedication to providing a 100% world class visitor experience.”. Read more here

  • Rotorua Canopy Tours team ecstatic after receiving Tourism’s top award.

  • Canopy Tours founders, James and Andrew celebrate their wins at the Westpac Awards.

  • Rotorua Canopy Tours get in for a selfie with Prime Minister Rt Hon. Sir John Key at the Tourism Awards.

  • General Manager Paul Button joins other Rotorua winning operators at the 100% Pure Awards.








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