100% satisfaction guaranteed
Every Canopy Tours experience is 100% Satisfaction Guaranteed or your money back
Canopy Tours is an amazing experience. There’s no other activity in NZ that will take you out of your comfort zone, connect the people around you and immerse you into one of NZ’s oldest, restored native forests. Our goal is to deliver the best visitor experience in NZ.
Since opening in 2012, we’ve hosted over 200,000 customers, received over 7000 reviews, won 7 national tourism awards, and been named #1 Nature Activity on the planet! Even with all the accolades, our team remains humble. We are a bunch of passionate Kiwis, who work out of their skins every day to make your experience as memorable as possible. This is not a gimmick, there are no smoke and mirrors. This is us backing our experience and allowing you to experience Canopy Tours with risk-free confidence.
So how does it work?
It’s super simple.
If you weren’t 100% satisfied with your Canopy Tours experience, just send us an email and our General Manager, Paul Button will get in touch to ask for your feedback.
Just a few reasons why we’re so confident in our experience
Over our 9 years of operating, we have collected nearly 5,500 TripAdvisor reviews of which 97% are 5 stars. Over the last 2 years, we’ve been named one of the Top 10 Activities in the South Pacific. In 2021 we have exceeded expectations and received two remarkable awards. The Original Canopy Tour has been named the #1 Nature Activity in the World. The Ultimate Canopy Tour has been named the 11th Best Experience in the World Overall.
Our guides are the coolest people in Aotearoa and are passionate about our conservation and their visitor experience. They are highly trained to keep you safe, make you smile, teach you amazing things and create memories that last you a lifetime. Also, our conservation project in this ancient native forest gets better by the day. By coming on the experience, you become part of the conversation journey to restore and preserve the forest.